eBay Shopping Secrets

Brad Eden asked:


bvious that eBay provides internet users with an online flea market where buyers and sellers from around the world meet to conduct trade.

However, like most traders who are faced with an innovation of this sort, the first question will always be: It is safe?

The answer is yes, but devious scammers seem to be plotting daily to forward their dastardly schemes and take advantage of eBay’s power.

So, what is the user’s recourse? The users of eBay must learn to gather information and take meticulous care in dealing on eBay. Only then can they be less gullible to scammers.

A common consensus is that bidders are often scammed by sellers. But it is possible for things to be the other way around.

Here is a list of the common problems sellers encounter and the means to handle them.

Fake Escrow Services

A winning bidder may request that an escrow service be used to assure both parties of a fair transaction. Unfortunately, the seller is sometimes duped into using a fake escrow system.

To avoid this situation, the seller must always verify the authenticity of an escrow service. eBay recommends the use of escrow.com. If the bidder insists on his or her escrow service, chances are, that person is a scammer.

Victims of this fraud find it difficult to reclaim their items. They may, however, appeal to the legal system afforded by the state they live in. They must also contact eBay regarding the matter for any assistance they may be willing to offer.

Deadbeat Bidders

Deadbeat bidders (a winning bidder who doesn’t pay for an item at the auction’s close) are more common on eBay. If the winner of your auction does not pay, you may leave that person a negative feedback.

As for the listing fees the seller shells out, eBay lays out a four step procedure that sellers can use to potentially recover lost selling fees. If sellers complete the process to eBay’s satisfaction, they will receive a Final Value Fee credit and a re-list credit. Filing out an Unpaid Item dispute is the first step toward eBay reimbursing such fees. A person can report an unpaid item up to 45 days after an auction’s close.

Trade Dispute

This occurs when the seller and bidder disagree on some terms of the sale. This may also happen if there is a purported violation of any of these agreements.

If communication between both parties does not help, they may consider availing of a third-party dispute resolution outfit to help. SquareTrade.com is one of these outfits that eBay recommends.

An Ounce of Prevention is Worth a Pound of Cure

A seller’s life may be made terrible because of the constant scamming attacks unscrupulous individuals undertake. But, with proper information and care, he or she can continue trading on eBay with relative safety.

Payment Methods on eBay

Gone are the days when only cash (or cattle in some cases) was the only accepted mode of payment for trades. As the concept of trading evolved, so did the means of paying for items.

Today’s electronic world pushes the envelop further. With the advent of online trading systems such as eBay, many new forms of payment have flourished.

First of all, on eBay, the mode of payment depends on the agreement between the buyer and the seller. Most often, the seller will specify his or her desired payment method. In these cases, the seller often has primacy in the decisions regarding payment modes. However, the buyer may still communicate with the seller regarding a viable alternative if it suits both parties.

The following is a list of common eBay payment modes.

Cash On Delivery

Cash is, after all, still cash. This payment method can be done through a third party courier system or by the buyer and seller meeting each other at an agreed place. The advantage of a cash transaction is that the exchange of the item for payment is done in the presence of the buyer and the seller (or the seller’s representative). However, some people will not accept the risk present when two strangers meet.

Personal Check

One popular method of payment is personal check. Writing checks is easy and safe. However, many sellers do not like accepting check because they are easy to cancel.

PayPal

PayPal is the payment of choice on eBay. In fact, eBay owns PayPal.

Using PayPal is easy, convenient, and relatively safe. PayPal acts as like an internet ‘wire transfer.’

After signing-up for PayPal, one may send cash to anyone with an email address using the PayPal system. PayPal also has security features that safeguard against fraud in case there is a dispute between the seller and the buyer. This system is best for transactions up to $1000.

Escrow.com

Escrow.com is the payment of choice for purchases over $500. Escrow.com holds the buyer’s money from the seller until the seller delivers the item. Only then will the funds be released to the seller. This system makes for a very safe, although highly procedural transaction.

Wire Transfer

This is the payment of choice for countries that do not carry the PayPal service. Wire transfers are risky because the buyer usually has to wire over the funds before the seller sends the items. The chance for non-delivery of items is high.

Other Payment Systems

The number of third party payment services is steadily on the rise. Their systems for payment vary. However, to be successful they must be convenient to use and safe as well.

M. D. Robinson asked:


There are many eBay scams out there to keep an eye out for when you are selling on eBay. This article will cover a few of the known and not so known scams to be aware of. Whether your a causal seller, or a professional seller on eBay, you need to know about these scams so that you can take measures to prevent or recognize if its happening to you.

Bid Shielding

This scam is something you need to watch out for as a seller on eBay. Basically the scam is run using two separate eBay accounts. The scam works like this. You put your item up for auction. Lets say your item is worth $100 and you have no reserve. The first bidder (scammer) comes along and bids $5 on your item. Right after that, another bidder working with the first bidder comes along and bids $200 on your item. Since your item is only worth $100, you receive no more bids for the duration of your auction. Right before your auction ends, the first bidder backs out and cancels their bid, leaving the $5 bidder the winner, effectively shielding all other potential bidders because of the $200 bid.

Because of the potential for this scam it is always good to have a reserve on your auction. Also, I would put some sort of disclaimer on your auction stating that if you suspect bid shielding on your auction, you reserve the right to back out of the sale. Its always a good idea to keep an eye on your auctions and watch for this type of behavior. If you suspect this is happening to you, be sure to report the parties involved to eBay right away.

Wholesale List Scam

This scam takes advantage of the fact that many people dont pay close attention or read the fine print on an auction. This scam is targeted at buyers who are looking for deals on electronics and technological items on eBay. The wholesale list scam is basically an auction that looks like the seller is offering a great deal on a product like an iPod for example. They may have a buy now price of $40 for an iPod that is worth $150. However, if you actually read the fine print on the auction, you will find that you are not really buying the iPod. In fact you are purchasing a wholesale list.

To avoid this scam, just be sure that you read the entire details of the auction before making a bid or a purchase. Basically, just use common sense. If it looks too good to be true, it probably is, so read the auction carefully.

Bad Check Scam

This eBay scam is exactly what it sounds like. The bad check scam is simple. Someone purchases your item and sends you a check as payment. You receive the check, and send out the item. However, 2 weeks later you find out the check bounces and now you are out your item and the money.

To avoid this, simply do not send out any products until the check has cleared.

Spoof eBay Emails

This eBay scam is an attempt to get your personal information and/or eBay account information. Basically the scammer sends you an email that looks like its from eBay. The email may direct you to a website (that also looks like eBay) where it asks to you verify your information. In reality, the website is created by the scammer to collect your personal information and use it for identity theft. The scammers can be very tricky and make everything look very official.

To avoid this scam, you need to be wary of any emails that you get. The first thing you need to check is the email header. Emails from eBay, will have ebay.com as the last part of the senders email. Also any links that are in the email may be directing you somewhere other than where they say they are. Also copy and paste the links into your browser, and only visit official links that start with eBay. If anything seems suspicious to you, forward the email to eBay and wait for their response. They will let you know if its legitimate or not.

In conclusion, most people you run into on eBay are good honest people and not out to scam you. You may do business on eBay for years and never run into any of this. However, occasionally these things do happen so its important to use common sense and use your best judgment when it comes to this stuff. Just be aware that it can happen, and take the necessary precautions and you will be fine. There is a lot of money to be made on eBay, so dont let anything scare you off. Keep yourself armed with knowledge and information and you will be successful out there in the auction world!

Thomas Martinez asked:


It is no longer uncommon to find a lot of individuals getting involved in scams and unscrupulous activities on the internet. The Web is full of opportunistic entities who only intend to get a quick buck from vulnerable and new users. You have to stay protected if you plan to set up a business on eBay so that you maintain your credibility and reputation.

Initial Tips

First of all, put an anti-fraud statement where it can be read by a lot of visitors on your web site. Explain the rules, regulations and policies when taking orders and bidding and indicate that you will immediately take legal action on anyone who attempts to exercise fraud. Each customer should provide their complete address and contact number.

The billing address should match the information placed on the file of the bank or credit card company. Email addresses issued by a legitimate internet service provider are more trustworthy compared to free email services. Although majority of internet users invest in free email, you have to get more information from the person to confirm truthfulness in transactions and to ensure that you will receive your payments.

You may send email verification to the client after an order has been placed. Ask the client to reply and confirm the order as well after email. You may consider availing of services that screen orders by validating the check, credit card and customer info. These usually come at a minimal fee, but you can easily find a few companies who may offer initial services for free. Contact system administrators about any problems that you may encounter on eBay.

The Right Attitude

Stay friendly and accommodating to all bidders on your eBay store, but you should constantly keep an eye out for people who seem to be bidding ridiculously. You should set a reserved price to prevent having your items sold at a lower price than the minimum you expected. You may also indicate how orders can be accepted or completed. Complete information, as well as the source of the information like ISP or domain based addresses should be checked thoroughly.

You may talk to other reputable sellers online, preferably those that belong in the same category, to get tips on how to deal with clients and potential scams. Ask for referrals and enumerate the usernames who have had bad records with existing sellers online. Be more careful when dealing with these individuals, or do not deal with them at all.

Getting Your Money

You may indicate how you wish the transaction to push through. During first-time transactions, sellers will usually require the buyers to pay first then provide them documents, receipts or any other evidence that payment has successfully been made. You may also check your PayPal or bank account to know if the exact amount has been paid for. You will then ship out the products as soon as confirmation is positive.

Other individuals who have had a number of successful transactions may agree to pay and ship out the product simultaneously. You have to build your reputation as the seller too by giving full information about yourself. Do not, however, just unknowingly give out personal information to strangers online. Never give out your credit card information unless you are sure about the other party. Fraudulent acts online can be avoided by staying wary.